easyInsight: Take a First Step toward a Baldrige Self-Assessment

For Education Organizations
*

Instructions

Read each question. Thinking about your organization,
  • Choose "easy to answer" if your organization could provide an answer on which there is widespread agreement and consensus.
  • Choose "could answer" if data are not readily available to answer the question, but your organization could produce data to provide a consensus response to the question.
  • Choose "difficult to answer" if the question would be difficult or impossible for your organization to answer and/or to reach agreement and consensus on.
Select only one answer per question. Then click "Submit Responses" below. You will receive a report comparing your answers with those of others taking this survey.

Organizational Description

Organizational Environment

Easy to
Answer
Could
Answer
Difficult
to Answer
1.a   What are your organization's main educational program and service offerings?
1.b   What is the relative importance of each to your success?*
1.c   What mechanisms do you use to deliver your educational programs and services?
2.a   What are your stated vision, mission, and values?
2.b   What are your organization’s core competencies, and what is their relationship to your mission?*
3.a   What is your workforce profile?
3.b   What are your workforce or faculty/staff groups and segments?*
3.c   What are the educational requirements for different faculty/staff groups and segments?*
3.d   What are the key elements that engage them in achieving your mission and vision?*
3.e   What are your workforce diversity and job diversity?*
3.f   What are your organized bargaining units?*
3.g   What are your organization’s special health and safety requirements?*
4.   What are your major facilities, technologies, and equipment?
5.a   What is the regulatory environment under which you operate?
5.b   What are the applicable occupational health and safety regulations; accreditation, certification, or registration requirements; education industry standards; and environmental, financial, and educational program and service regulations?*

Organizational Relationships

Easy to
Answer
Could
Answer
Difficult
to Answer
1.a   What are your organizational structure and governance system?
1.b   What are the reporting relationships among your governance board, senior leaders, and parent organization, as appropriate?
2.a   What are your key market segments, student and other customer groups, and stakeholder groups, as appropriate?
2.b   What are their key requirements and expectations of your educational programs and services, student and other customer support services, and operations?
2.c   What are the differences in these requirements and expectations among market segments, student and other customer groups, and stakeholder groups?*
3.a   What are your key types of suppliers, partners, and collaborators?
3.b   What role do they play in your work systems, especially in producing and delivering your educational programs and services and your student and other customer support services?*
3.c   What role do they play in enhancing your competitiveness?*
3.d   What are your key mechanisms for communicating with suppliers, partners, and collaborators?
3.e   What role, if any, do these organizations play in contributing and implementing innovations in your organization?*
3.f   What are your key supply-chain requirements?

Organizational Situation

Competitive Environment

Easy to
Answer
Could
Answer
Difficult
to Answer
1.a   What is your competitive position?
1.b   What are your relative size and growth in your education sector or the markets you serve?
1.c   How many and what types of competitors do you have?
2.   What key changes, if any, are affecting your competitive situation, including changes that create opportunities for innovation and collaboration, as appropriate?
3.a   What key sources of comparative and competitive data are available from within your industry?
3.b   What key sources of comparative data are available from outside your industry?
3.c   What limitations affect your ability to obtain or use these data?

Strategic Context

Easy to
Answer
Could
Answer
Difficult
to Answer
What are your key strategic challenges and advantages in the areas of educational programs and services, operations, societal responsibilities, and workforce?

Performance Improvement System

Easy to
Answer
Could
Answer
Difficult
to Answer
What are the key elements of your performance improvement system, including your processes for evaluation and improvement of key organizational projects and processes?

*Comparisons for this question will reflect responses received since September 2014.
 

The following information is voluntary.

Select up to three NAICS codes that most reflect your organization's operations. For a list of NAICS codes, see below.

         

Please click only once and wait while your responses are tallied.
You will receive a comparison to other organizations shortly.



NAICS Codes
611  Educational Services
6111  Elementary and Secondary Schools
6112  Junior Colleges
6113  Colleges, Universities, and Professional Schools
6114  Business Schools and Computer and Management Training
6115  Technical and Trade Schools
6116  Other Schools and Instruction
6117  Educational Support Services