Baldrige National Quality ProgramNational Institute of Standards and Technology logo links to NIST homepage.  
To enhance the competitiveness, quality, and productivity of U.S. organizations for the benefit of all citizens.  
 

SELF-ASSESSMENT AND ACTION PLANNING:
USING THE BALDRIGE ORGANIZATIONAL PROFILE FOR EDUCATION

easy Insight: Take a First Step Toward a Baldrige Self-Assessment (formerly e-Baldrige)
easy Insight introduces you to the Baldrige Organizational Profile, part of the Criteria for Performance Excellence. The Organizational Profile is a snapshot of your organization, the key influences on how you operate, and the key challenges you face. The first section, Organizational Description, addresses your organization’s operating environment and your key relationships with students, stakeholders, suppliers, and partners. The second section, Organizational Challenges, calls for a description of your organization’s competitive environment, your key strategic challenges and advantages, and your system for performance improvement. If you identify topics for which conflicting, little, or no information is available, it is possible that the Organizational Profile can serve as your complete assessment, and you can use these topics for action planning.

View Profile Instructions

Organizational Description
Organizational Environment
1.a
What are your organization's main educational programs, offerings, and services?
1.b
What are the delivery mechanisms used to provide your educational programs, offerings, and services?
2. What is your organizational culture? What are your stated purpose, vision, mission, and values?
3. What is your workforce profile? What are your workforce groups and segments? What are their key requirements and expectations? What are their education levels? What are your organization's workforce and job diversity, organized bargaining units, key benefits, and special health and safety requirements?
4. What are your major facilities, technologies, and equipment?
5. What is the regulatory environment under which your organization operates? What are the mandated federal, state, and local standards, curricula, programs, and assessments; applicable occupational health and safety regulations; accreditation requirements; administrator and teacher certification requirements; and environmental and financial regulations? What are your district boundaries and service offering restrictions, as appropriate?
       
       
Organizational Relationships
1.a What are your organizational structure and governance system?*
1.b What are the reporting relationships between your governance board/policymaking body and your senior leaders, as appropriate?*
2.a What are your key student segments, stakeholder groups, and market segments, as appropriate?
2.b What are their key requirements and expectations for your programs, offerings, services, and operations? What are the differences in these requirements and expectations among student segments, stakeholder groups, and market segments?
3.a What are your most important types of suppliers, partners, and collaborators?* What role do these suppliers, partners, and collaborators play in your work systems and in the delivery of your educational programs, offerings, and services? What role, if any, do they play in your organizational innovation processes?*

3.b What are your most important requirements for your suppliers?*
4. What are your key partnering relationship and communication mechanisms with suppliers, students, and stakeholders?
 
 
Organizational Challenges
Competitive Environment
1.a What is your competitive position?
1.b What is your relative size and growth in your education sector or markets served?
1.c What are the numbers and types of competitors for your organization?
2.a What are the principal factors that determine your success relative to your competitors and comparable organizations delivering similar services?
2.b What are any key changes taking place that affect your competitive situation, including opportunities for innovation and collaboration, as appropriate?
3.a What are your key available sources of comparative and competitive data from within the academic community?*
3.b What are your key available sources of comparative data from outside the academic community?*
3.c What limitations, if any, are there in your ability to obtain these data?*
         
         
Strategic Context
1.
What are your key education and learning, operational, human resource, and community-related strategic challenges and advantages?

2. What are your key strategic challenges and advantages associated with organizational sustainability? **

         
         
Performance Improvement System
  What are the key elements of your performance improvement system, including your organizational evaluation and learning processes?**

Notes:
* These questions were added based on the 2003 Education Criteria for Performance Excellence. Percentages reflect responses received from April 2003 to present.  
** These questions were added based on the 2005 Education Criteria for Performance Excellence. Percentages reflect responses received from April 2005 to present.
*** These questions were added based on the 2007 Education Criteria for Performance Excellence. Percentages reflect responses received from April 2007 to present.
 
 

The following information is voluntary.
Select the NAICS code that most reflects your organization's operations.
You may select up to three codes.

NOTE: For a listing of NAICS codes, please scroll down.

            
 
 
 

Please click only once and wait while your responses are tallied.
You will receive a comparison to other organizations shortly.




      
 
 

6111Elementary and Secondary Schools
6112Junior Colleges
6113Colleges, Universities, and Professional Schools
6114Business Schools and Computer Management Training
6115Technical and Trade Schools
6116Other Schools and Instruction



Date created: 3/19/2001
Last updated: 3/31/2007